When a key member of the client’s team was unable to deliver business-critical services, JS3 Global stepped in to provide the resource to help keep the project on track.
A global, multi-billion dollar electronic manufacturing business contacted JS3 Global when a key member of their team in Luxembourg was suddenly and unexpectedly unable to deliver key services – putting a huge migration plan in jeopardy.
The client required a replacement resource to immediately work out of their Luxembourg location, and efficiently assume the responsibilities to provide end-to-end migration expertise. Thanks to our extensive network of ERP professionals around the globe, we were able to immediately meet their needs and provide a solution.
The quick turnaround required meant that we had to immediately seek a suitable, skilled data migration consultant who was able to work out of the client’s Luxembourg location. With the project currently midway to completion, the identified resource had to be able to successfully undertake the end-to-end migration responsibilities.
A further challenge became apparent as the legacy application used by the client was no longer supported, meaning the resources skilled in the software were scarce.
The client reached out to JS3 Global on the recommendation of a consultant who was working on the project when the difficulties arose.
Despite the short lead time and the specifics of the required resources, within two hours we identified two skilled resources who were able to mobilize and help the project resume. A JS3 Global consultant skilled in QAD data migration arrived at the client’s site within one week of the initial request – meaning minimal disruption to the timeline of the project.
The effective relationship between JS3 Global and the client meant that the project resumed swiftly and none of the existing migration work went to waste. Using the client’s existing documentation, a smooth transition was accommodated, and the project resumed without interruption.
The JS3 Global consultant immediately undertook business-critical tasks to accommodate the migration, including: